About Us

Brief History

Guytel has been providing telecom products and services in Ottawa since 1982.

Guy Souliere started Guytel in 1982 as a small home office business on 524 MacLaren Street in Ottawa, Ontario to service telephones and telephone answering equipment. Then 1990 we moved to a small service centre on 180 Catherine Street which the building is no longer there . Eventually in 1996 opened a retail store at 214 Bank Street, selling and servicing telephones and telephone equipment. Then outgrew that space in 1999 we bought our own building at 444 Bronson, selling and servicing telephones and telephone equipment to the Federal Government and Small business sector. Finally in 2019 gearing back down to a home office at 184 Hopewell . Transitioning to a technical sale agent to provide lower pricing and fast direct service .


As of 2020 we celebrating our 38th anniversary, we’re excited to launch a new direction for the business by forming Alliances with EXPERTS businesses in their field, we have formed this alliance with our trusted and reliable service and products supplier to mainly lower the selling cost and reduce internal paperwork to provide faster knowledgeable service to you.

Telecommunications is a rapidly and constantly evolving field, in the past few decades we have seen many changes.

But 5 thing remains the same with Guytel :

  1. Innovative Service

  2. Knowledge through Experience

  3. Headset center in Ottawa

  4. The Guytel Guarantee

  5. Commitment to our customers


Guytel Services introduced in 2010 ‘Sound Recycling’ – cost savings environmental initiative.

The Benefits:

Cost Savings – Option to purchase refurbished items at reduced prices.

Fast Service - Usually 24 hrs for pick-up and only days for return.

Environmental consideration – products and components in disrepair are reused rather than

sent to land-fill sites. They are refurbished and recycled to reducing our local carbon footprint.

Repurposing large amounts of project equipment by ‘Clean & Checking’ made the equipment as-good-as new a cost saving to buying new and sanitary solution.

Blue-Bin Program service included :

              • On-Site service, priced per call

              • Clean, Check & disinfect

              • Repair, Replace with Refurbished or new.

              • Phones repair

              • Headsets repair

              • Conference Phones repair

              • Blackberry’s (custom repairs arrangement or secure disposal)

              • IPad tablets & smart phones

Guytel make it simple:

  1. A Blue Bin recycle box (22”H X 18”W X 15”D) is provided at your location.

  2. When your telecom product requires servicing - you place it in your bin

  3. Send an email to us with a brief description of the problem(s).

  4. Guytel picked-up the bin, and perform the ‘Clean & Check” or Repair work as per instructions.

  5. Guytel completes the work, a new quote is sent to the client for billing confirmation.

This service is still available but with voice over IP and extended warranties this service is much finished with very few government department still using the old legacy phones

Please don't hesitate to contact one of our main two suppliers or if there is any service issue please call Guy at 613-232-1611


Offering quality Headset, Audio - Video Conferencing products and accessories

Call Center Products

Please click Government for details.


Offering Telecom and IT and network, On site service, installation, cabling, products and services.

Mac Communications

Please click Business for details.